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Refund Policy and Satisfaction guarantee

 

Satisfaction Guarantee

We are so confident that our site will work for you, we will guarantee our results or your money back!

In order for you to take us up on this offer and receive a refund, the ad(s) MUST meet the follow criteria:

  1. You must be a new user.
  2. The ad(s) must contain a written description of the property in the property description field.
  3. There must be at least one photograph on the ad(s) that shows the exterior of the property.
  4. The contact phone number and email address listed in the contact section of the ad(s) must be accurate.
  5. The property information must be filled in and correct and the property/ad(s) must be listed in the correct section. i.e. address, city, state, metro area, and property type.
  6. Requests for refunds must be made, in writing via email to our customer service department, 5 days before or 5 days after the expiration of the ad(s).

Under the satisfaction guarantee, we will refund the charges for up to 5 ads. If the ad(s) meet the requirements above, a refund will be issued within 5 business days of the date of request for refund only to the credit card that was used to make the charge.

Other Refunds

We will review requests for refunds and, at our discretion, issue a refund within 5 business days of the refund request. Requests for refunds must be made within 90 days of the date the ad(s) was placed. Any and all refund requests should be in writing and sent via email to our customer service department.